Scheduled Campaigns
A Scheduled Campaign runs a campaign automatically on a recurring basis, rather than requiring you to send it manually each time.
Requires the WhatsApp module.
Creating a scheduled campaign
- Go to Scheduled Campaigns.
- Click + New Scheduled Campaign.
- Choose the template, sender ID, and audience the same way as a one-off campaign.
- Set the recurrence — how often it should run.
- Save and activate.
How runs work
Each time a scheduled campaign fires, it spawns its own child campaign with a fresh recipient list, so every run has an independent, auditable execution:
- Execution history — see every past run of the schedule, with its own send/delivery/read stats.
- Recipients — see exactly who was sent to on a given run.
Excluding previous recipients
When building the audience, you can exclude anyone who already received a previous campaign — useful for a recurring "new customers only" style send.
Managing a schedule
Pause or reactivate a scheduled campaign's status at any time, or delete it (individually or in bulk).
Tips
- Check a run's execution history before assuming a scheduled send didn't go out — child campaigns are the source of truth for what actually happened.
- Use the exclude-previous-recipients option on any schedule where re-sending to the same audience every cycle would be unwelcome.