Rewards Overview
The Rewards module lets you run customer loyalty programmes, issue reward vouchers, and set up staff or partner incentive programmes — directly within YSUITE.
Requires the Loyalty & Rewards module.
What's in Rewards
| Area | What it covers |
|---|---|
| Loyalty Programs | Points-based programmes that reward customers for purchases |
| Reward Vouchers | Issue and track redeemable vouchers for customers |
| Incentive Programs | Staff or partner incentive schemes, with settlement tracking |
How it fits together
- Customers earn points under a Loyalty Program as they transact.
- Points, or a manually issued Reward Voucher, can be redeemed against an invoice.
- Incentive Programs run in parallel, tracking what your own staff or partners have earned — separate from customer-facing rewards.
Getting started
- Set up a loyalty programme under Settings → Rewards → Loyalty Programs.
- Issue vouchers manually as needed, or let customers redeem accumulated points.
- If you run staff or partner incentives, configure an incentive programme and settle accrued incentives on your usual payout cadence.
Tips
- Check a voucher's detail page for its full redemption history — every paid invoice it's been applied against is listed there.
- Voucher expiry is worked out live whenever you view it, so what you see always reflects current status.