Orders & Job Queue

Every order in YSUITE POS can track the status of its individual line items independently — useful when one ticket covers several jobs at different stages.

Requires the POS module.

Creating an order

1. Open the POS screen and start a new order.
2. Add items, using favourites for anything sold frequently.
3. Capture a new customer at the counter if they're not already in your contacts.
4. Save the order.

Job queue

Each item on an order carries its own job status — pending, in progress, or ready — rather than the whole order moving through stages as one block. The job queue view shows every item across open orders by status, so staff can see what needs attention next without opening each order individually.

Adjusting an order

• Override the price or total on a line when needed.
• Close an order once it's complete, or reopen a closed order if something needs correcting.

Taking payment

Mark an order as paid from the order screen; the payment is recorded and a receipt can be printed — see POS Settings & Printing.

Tips

• Use the job queue view rather than the order list when your team's real question is "what needs doing next", not "what orders exist".
• Favourites save real time at a busy counter — set them up for your highest-volume items first.